Considering the Color Blind
Postscript
After the article was published, a reader
brought up a good point. Give users a choice of
color schemes. This is not practical for every
site. But it does point out one obvious
advantage the web has over magazines, packaging
and even TV.
Apple Aqua
The
latest Mac operating system, OS X, sports an all
new user interface called Aqua. It relies too
heavily on color as a cue. This shot shows the
window controls called "Widgets" and
their rollover effect. To some, the red and
green widgets look just the same.
That leaves no visual cue unless such a user rolls over them.
This example also give you a good idea what trouble
traffic lights are for the color-blind.

(Original full color screenshot)
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(After Deuteranopia filtering)
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Letters
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Fri, 11 Aug 2000
Chuck,
I enjoyed seeing your
"Considering the Color-Blind" article
at www.webtechniques.com. I'm red/green color
blind and it seems like the computer industry
actually started to take notice of it. The game
"Alpha Centari" came out with a patch
that converted the artwork to be friendly for
those who are red/green color blind.
Being a web master, I
have an interesting question for you...are there
any tools that can help someone who is color
blind see what a web site looks like to those
who aren't? :) I imagine that would be much
harder to do.
-Lee
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RE: Lee,
I have had some
discussions about the practicality of making
such games colorblind friendly. I admit I did
agree it seemed difficult. You have demonstrated
this is not always the case.
Most of the big sites do
have an experienced and knowledgeable art
director on staff. I get few complaints about
the top sites.
Maybe there is a way for
you to see what others see. I can't
"really" see what you see. For
example, even the most beautiful pictures of
faces look an alien green after they're run
through the simulator. I'm sure they still look
beautiful to you. The goal hear has less to do
with color and more to do with contrast,
readability and that sort of thing. The goal for
you then is to see the contrast others can see.
The problem area is along the red/green axis.
What if you were to switch the guns around in
your monitor. (DANGER DISCLAIMER: Shock hazard!
Get a professional to do this.) This may not be
practical but it might be interesting. What you
see will look screwy even to you. But you should
see contrast in a few places you couldn't
before.
I just added an
experimental filter to my site for you to try.
It switches red and blue. Could you try out some
colors or page source and tell me what you
think? I don't know if this is practical since
you don't know what contrast you should see in
the first place. But it should be an interesting
experiment for you all the same.
http://newmanservices.com/colorblind
I don't think the color
switching answer is quite what you were looking
for. We can do things with computers that can't
be done with hokey colored glasses. Perhaps you
would like red and green colors pushed a bit
into the blue and yellow areas. That might be
interesting to. But it would squish the colors
you can see well and reduce contrast all around.
I don't think that would help any more than the
glasses.
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Thu, 27 Jul 2000
Read your article
"considering the color-blind" in
August 2000 webtechniques, have you seen this?
http://www.visibone.com/colorblind
Frank A. Reynolds
Graphics Manager
Hunt Institute
Carnegie Mellon
University
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RE: Frank,
Yes. Actually, that's
what got me started on the story in the first
place. I wrote a site called
http://palettepicker.com that got Editor's Pick
by Netscape. Mr. Visibone congratulated me by
sending me a sample of his work that contains
that chart. I make no reference to it because it
was created using an incorrect method that he
got from BT Labs
(http://www.labs.bt.com/people/rigdence/colours).
I feel bad but it's my good name on the article. I don't mention
several other sites that reference BT either.
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Mon, 17 Jul 2000
Dear Chuck,
It was with a great deal
of interest that I read your article on color
blindness. There was one aspect that you missed
and that is of the environment of the user. The
type and spectrum of background illumination has
a great deal to do with the perception of color
and assimilation of information. These factors
of color design are always overlooked in program
design for the sake of flashy design with no
thought to usability of program. This is not the
exclusive domain of web-site design.
One of several specific
cases come to mind. A large national trucking
company had purchased a software program for
laptops with laser scanners for use in tracking
shipments and cargo for trucking terminals. The
software had been demonstrated to and approved
by management. Employees were trained on the
software and the reception overall was that it
would solve the problems of asset tracking. The
first night the program was attempted to be used
in a production environment, it was totally
unusable. Most trucking and transportation
terminals have high pressure sodium lights that
shift the spectrum of illumination. The program
with its color highlighting was unreadable at
night. The screen would wash out and what was
high contrast and very readable in normal
lighting was not at night.
There is a trade-off
between aesthetics and function that is very
often lost on most programmers, web designers,
and management, with time to completion and time
to market deadlines. One company president's
words still echo in my mind. "I don't care
about that. That is the end user's problem, and
if they want it changed they can pay for it up
front or shut-up." That is the attitude
behind the public relations and advertising.
The point of what I am
saying is that anyone can be color blind in a
specific environment. What I have suggested to
various companies is that they incorporate a
capability to change the color palette in
various screens. Needless to say this has not
been well received. Everyone in some environment
and/or time will be color blind. Instead of
trying to address plain vanilla and the lowest
common denominator why not allow the end-user to
configure and customize on demand?
I know from your article
that you have an appreciation of usability
dynamics. Hopefully they will let you write
another more in-depth article.
Sincerely,
Jon Neumann
DINetCo
P.O. Box 72408
Marietta, GA 30007
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RE: Jon,
Good point. I didn't
think of this. Giving the user control over the
color scheme is the solution to a variety of
visual difficulties. This is not hard to program
but it can be an annoying consideration while
making the graphics. It is important to consider
such a feature early in the development of a
site.
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Thu, 6 Jul 2000
From your article in Web
Techniques, I take it that you have never spoken
to a blue/yellow colorblind person.
Unfortunately, your article will encourage web
designers to use more blue and yellow and make
the web harder to use for individuals like my
daughter who is blue/yellow colorblind.
To my daughter, blue is
gray so a gray background with blue links is
just a gray background with NO visible text at
all. Whenever she finds a site unusable, I
encourage her to contact the site and tell them
why she can't use their site. Yahoo.com used to
use blocks of gray with blue links on the right
hand side of their page. Now the background of
those blocks are white. I don't know if the
change was the result of her contacting them or
not but the result is she can use all of the
site.
I have done my own
research to understand my daughter's problems
and read that as people age they lose acuity in
the blue/yellow spectrum. So this must be
considered if the intended audience for a web
site is older. And we know this segment of the
population is jumping on the Internet in large
numbers.
I am glad you wrote the
article to bring the issue before web designers.
It is important to understand the audience to
succeed in creating a usable and appealing web
site.
Regards,
Annette Swafford
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RE: Annette,
Most browsers have
settings that can override the colors specified
by a site and may improve accessibility for your
daughter. They don't work for everything such as
images. I have an idea that may or may not be
practical. Try to get your local TV repair
person to switch some colors on her monitor.
Blue and yellow schemes are the most popular so
this might help. Of course this will make photos
look a bit screwy.
Perhaps I should have
mentioned various other visibility problems. You
mentioned the elderly. They contain a sizable
population with vision problems and an important
consideration for many sites. Certainly using a
larger font would help for them and others yet
many sites use an even smaller size. This
population tends to set their screen size to
coarser resolutions such as 640x480 yet this is
considered less and less in web site design.
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